Everyone we met with from sales, installers, and technicians was outstanding!! Very knowledgeable and attentive to our needs. Everything from the units we needed to how to operate was explained in detail. The day of installation was the horrible rain days Cutler Bay experienced. The guys never stopped working and were extra careful about our home. Overall a great experience.
In the heat that is already upon us and its just May, my AC decided to start blowing warm air. I called Air on Demand and spoke with Jessy. She was friendly, nice and resourceful. Jessy told me that their schedules were booked out for the day but that she would attempt to put me in. Luck was definitely on my side that day! I had a technician Aramis come to my home that evening to service my unit. He was professional, clean, and extremely detail oriented! They have a customer for life!
Customer Service and professionalism like you don't see anymore in South Florida. On time and communicative and I was explained in detail the problem and my options. They were NOT there to make money but rather serve their customer. They will be my A/C people for all my A/C needs.
OnDemand Air exceeded my expectations. You get what you pay for + a solid 10 year warranty. Everyone was serious, professional, on time, responsive, and accessible at all times. Accessible via text, email, regular mail, phone; you pick. They replaced our duct system. We had a A/C leak on our duct making our attic cool. Wasted energy, not anymore thanks to their work. They also re-installed our clothes dryer air duct. Also added blown insulation. I will hire and recommend OnDemand Air again for future projects. Management has set the right tone.